You cannot get this
A car licence needs you to be 18. At 16 or 17 you can get only a licence for a motor cycle without gear (up to 50cc), with a parent's consent.
Instead, see:
For that two-wheeler licence, answer "Two-wheeler" to the first question and follow those steps.
If something goes wrong
If it is rejected
If you fail the learner's test, book a slot again; you can retake it after 7 days. If you fail the driving test, book again with the same application number after 7 days. After 3 failures in a row you must wait 60 days from the last test. If the learner's licence runs out, take a new one and wait 30 days again.
Sarathi portal (Telangana)
sarathi.parivahan.gov.in ↗Not confirmed: Retest fees: the Rule 32 table lists ₹50 (learner's) and ₹300 (driving, each class); the Transport Department's FAQ says ₹150 + ₹100 for a learner's retest. These rules are from the FAQ written before Sarathi; pay the amount the portal shows.
If it is late
If the card has not come, first check "Track Dispatch Article Status" on Sarathi. Then complain to the Transport Department's call centre: 1100 from BSNL, 1800 425 1110 from other networks. The department's charter says complaints are settled within 7 days; if not, they go to the next officer, and to the Transport Commissioner after 15 days.
Transport Department call centre
📞 18004251110Not confirmed: The call centre numbers are from the 2017 charter; the same numbers are on the department's grievance site (tgtransport.net/grievance). The grievance website address in the charter no longer works.
If you are asked for more money
The Transport Department has no agents or touts. Slot booking is free, and nobody can get you a slot out of turn. Do not pay anyone for a slot. Pay only the fees the portal shows, online, and keep a receipt for every payment. If anyone asks for money, complain to the call centre (1100, or 1800 425 1110).
Transport Department call centre
📞 18004251110