If something goes wrong
If it is rejected
If the post office refuses to open the account, pay money out or close it, ask for the reason. Then complain to India Post: on its website, at a nearby post office, or to the call centre on 1800 266 6868 (open 8 AM–8 PM; closed on gazetted holidays).
India Post complaints
📞 18002666868If it is late
For delays, such as a deposit missing from the passbook or a payment held up, complain to India Post after the time set for that service has passed and within 60 days of the transaction. If it is not settled in reasonable time, contact the Andhra Pradesh Circle Nodal Officer: pg.ap@indiapost.gov.in, 94910 03332. If still not settled, you can complain on the website of the Directorate of Public Grievances (DPG), Government of India.
India Post Andhra Pradesh Circle Nodal Officer
📞 9491003332Also
If the account is at a bank, complain to the bank first. If the bank does not resolve it, complain online to the RBI Ombudsman, or call 14448.
RBI Ombudsman (CMS)
📞 14448Not confirmed: We did not confirm whether complaints about Sukanya accounts held at banks fall under the Ombudsman scheme, or how long to wait first. Ask the bank or 14448.
Also
If the passbook is lost or stolen, apply where the account is and pay the fee for a duplicate passbook.
The post office or bank where the account is
Not confirmed: The 2018 rules set ₹50 plus tax for a duplicate passbook. Ask there for the current fee.