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Free hospital treatment: Dr. NTR Vaidya Seva and Ayushman Bharat
How to find out whether your family is covered for free hospital treatment under Dr. NTR Vaidya Seva or Ayushman Bharat, how to get cashless treatment at a network hospital, and where to complain if you are asked to pay.
For whom: Families in Andhra Pradesh with a rice card or within the income limits, people aged 70 or more, road accident victims, and family members helping them.
Published on 31-10-2026. Not every fact has been checked against its official source yet: confirm at the office.
Answer a few questions to see which steps apply to you. The whole guide is below.

Documents you need

•
Rice card or Dr. NTR Vaidya Seva health card
original
If you don't have it:
→ Rice card (ration card)
•
Aadhaar card
original
If you don't have it:
→ Getting a new Aadhaar
•
Photo ID (for Ayushman Bharat)
original
Any one of: Aadhaar, ration card, voter ID, PAN card, driving licence, MGNREGA job card, pension photo card, disability ID, birth certificate, or another government ID with a photo.
•
Earlier medical reports (if any)
original
•
Proof of income
copy
For employees, a salary certificate; for people who file income tax returns, the return.
If you don't have it:
→ Income certificate
Not confirmed: The Trust’s page does not give the full list of documents asked for now. Ask at the secretariat.

Steps

For everyone
1.
Know the scheme: Andhra Pradesh’s health scheme is "Dr. NTR Vaidya Seva" (called "Dr. YSR Aarogyasri" in orders before 2024), run by the Dr. NTR Vaidya Seva Trust. It gives cashless treatment at network hospitals. Under a 2023 order it covers up to ₹25 lakh per family a year, and the family can use it as many times as needed in the year. The Trust works on the National Health Authority’s Ayushman Bharat system; Ayushman Bharat (PM-JAY) covers ₹5 lakh per family a year across India.
✋ You do this yourself
Not confirmed: The ₹25 lakh is from the December 2023 order, while the Trust’s FAQ page still shows ₹5 lakh. We found no later order changing the amount. Call 104 and ask.
Only if
What is the situation now? A road accident
2.
After a road accident, call 108 for an ambulance and go to the nearest network hospital. Under section 162 of the Motor Vehicles Act, network hospitals must treat road accident victims at once. The "PM RAHAT" scheme gives cashless treatment of up to ₹1.5 lakh per victim, for up to 7 days from the day of the accident.
🏛️ Network hospital
💰 Fee: Free · Up to ₹1.5 lakh
⏱️ within 7 days · Cashless treatment for up to 7 days from the day of the accident.
Not confirmed: The PM RAHAT details are from the Trust’s 2026 circular to hospitals; we did not read the scheme’s own rules. Ask the Vaidyamithra at the hospital whether treatment beyond ₹1.5 lakh or 7 days continues on a Vaidya Seva card.
Only if
What is the situation now? Another emergency (sudden serious illness)
3.
In an emergency, go straight to the nearest network hospital; call 108 for an ambulance. In life-threatening emergencies the hospital gets the Trust’s approval at once by phone.
🏛️ Network hospital
📎 Rice card or Dr. NTR Vaidya Seva health card
💰 Fee: Free
Only if
Does your family have an Andhra Pradesh rice card? Yes
4.
All families with a rice card are covered by Dr. NTR Vaidya Seva. No separate enrolment is needed. Take the card with you to the hospital.
✋ You do this yourself
📎 Rice card or Dr. NTR Vaidya Seva health card
Only if
Does your family meet all of these? Yearly income up to ₹5 lakh. Less than 12 acres of wet land, less than 35 acres of dry land, and less than 35 acres in all. In a town, the house you pay property tax on is under 3,000 square feet. Not more than one personal car. No permanent government employee or government pensioner in the family. Yes, all of them
5.
If you have no rice card but meet these limits, apply for a Dr. NTR Vaidya Seva health card at your Swarna Gramam or Swarna Wardu office (village or ward secretariat).
🏢 Swarna Gramam or Swarna Wardu office (village or ward secretariat)
📎 Aadhaar card, Proof of income
Not confirmed: The Trust’s page says to apply at the secretariat and that a volunteer household survey is required; that detail may be old. Ask at the secretariat how to apply now, whether there is a fee and when the card comes.
Only if
Does your family meet all of these? Yearly income up to ₹5 lakh. Less than 12 acres of wet land, less than 35 acres of dry land, and less than 35 acres in all. In a town, the house you pay property tax on is under 3,000 square feet. Not more than one personal car. No permanent government employee or government pensioner in the family. No
6.
Call the national toll-free helpline 14555 to find out whether your family is on the Ayushman Bharat (PM-JAY) list. If it is, you are covered, with no payment or registration needed.
📞 PM-JAY helpline 14555
💰 Fee: Free
Not confirmed: The PM-JAY websites (pmjay.gov.in, nha.gov.in) did not open while we wrote this; the helpline number is from a 2019 PM-JAY document and a 2024 PIB document.
Only if
Is the person who needs treatment 70 or older? Yes, 70 or older
7.
Everyone aged 70 or more, whatever their income, can get an Ayushman Vay Vandana card. You enrol with your Aadhaar. In NHA’s "Ayushman App" (Android) you can verify yourself and make the card. For questions, give a missed call to 1800-110-770 or call 14555.
✋ You do this yourself
📎 Aadhaar card
Not confirmed: We found no Andhra Pradesh order saying how the Vay Vandana card works together with Dr. NTR Vaidya Seva. Ask the Vaidyamithra at the hospital.
Only if
What is the situation now? Not an emergency: planned treatment
8.
Find a nearby network hospital: on the Trust website you can search by district, mandal, hospital type and speciality, and the results include the hospital’s MEDCO and Mithra phone numbers. Or call 104 and ask.
💻 Dr. NTR Vaidya Seva Trust website
Open the official page ↗
drntrvaidyaseva.ap.gov.in · opens in a new tab
9.
First go to a nearby government hospital, PHC or CHC, village health clinic, or a health camp held by a network hospital, with your card and reports. The Vaidyamithra there helps with the check-up and, if needed, the referral to a network hospital. The 104 family physician can also refer you directly.
🏛️ Government hospital, PHC or health camp
📎 Rice card or Dr. NTR Vaidya Seva health card, Earlier medical reports (if any)
💰 Fee: Free
Not confirmed: This is from the Trust website’s FAQ page, which still gives an old cover (₹5 lakh per family, 2,434 treatments), so some details may have changed. Ask the Vaidyamithra or call 104.
For everyone
10.
At the network hospital, go to the Dr. NTR Vaidya Seva counter near reception. The Vaidyamithra (in a uniform apron) checks your card, takes your photo and registers you. The hospital gets the Trust’s prior approval online; for planned treatment it is given within 12 hours.
🏛️ Vaidya Seva counter at the network hospital
📎 Rice card or Dr. NTR Vaidya Seva health card, Aadhaar card, Photo ID (for Ayushman Bharat), Earlier medical reports (if any)
💰 Fee: Free
Not confirmed: This is from the Trust website’s FAQ page, which still gives an old cover (₹5 lakh per family, 2,434 treatments), so some details may have changed. Ask the Vaidyamithra or call 104.
11.
You do not pay for treatment the scheme covers: admission, daily doctor visits, nursing, tests, medicines, the operation or treatment, and two meals a day are all free.
🏛️ Network hospital
💰 Fee: Free
12.
When you are discharged, collect 10 days of medicines and your bus fare home. You give a confirmation letter that you faced no problem and paid nothing, and a consent letter for the Trust to pay the hospital. For some treatments, give your bank passbook details to the Aarogya Mitra for the recovery allowance (Aarogya Aasara). Follow-up care after 10 days from discharge is also free.
🏛️ Network hospital

You cannot get this

The Dr. NTR Vaidya Seva and Ayushman Bharat (PM-JAY, Vay Vandana) rules we read say nothing about Indian citizens living abroad. The Trust says Vaidya Seva is for poor families of Andhra Pradesh. First, ask the Vaidyamithra at a network hospital, or call 104, whether you are covered.
Not confirmed: We found no official rule that says whether this applies to Indian citizens living abroad; only the Vaidyamithra or 104 can tell you.

You cannot get this

The Dr. NTR Vaidya Seva and Ayushman Bharat (PM-JAY, Vay Vandana) rules we read say nothing about OCI cardholders. The Trust says Vaidya Seva is for poor families of Andhra Pradesh. Under the Ministry of Home Affairs notification S.O. 1050(E) of 4 March 2021, an OCI cardholder is a foreign national, not an Indian citizen, and in economic, financial and educational fields the notification does not name has the same rights as a foreigner. First, ask the Vaidyamithra at a network hospital, or call 104, whether you are covered.
Not confirmed: We found no official rule that says whether this applies to OCI cardholders; only the Vaidyamithra or 104 can tell you.

You cannot get this

The Dr. NTR Vaidya Seva and Ayushman Bharat (PM-JAY, Vay Vandana) rules we read say nothing about foreign nationals. The Trust says Vaidya Seva is for poor families of Andhra Pradesh. First, ask the Vaidyamithra at a network hospital, or call 104, whether you are covered.
Not confirmed: We found no official rule that says whether this applies to foreign nationals; only the Vaidyamithra or 104 can tell you.

Fees and time limits

Step 2
💰 Free · Up to ₹1.5 lakh
⏱️ within 7 days · Cashless treatment for up to 7 days from the day of the accident.
Step 3
💰 Free
Step 6
💰 Free
Step 9
💰 Free
Step 10
💰 Free
Step 11
💰 Free

If something goes wrong

If you are asked for more money
If the hospital asks you to pay for treatment the scheme covers, first tell the Vaidyamithra there. Then call 104 to complain. If someone asks for a bribe, you can call the ACB toll-free on 14400. For treatment on an Ayushman Bharat card there is also the national helpline 14555.
Dr. NTR Vaidya Seva: information and complaints (104)
Open the official page ↗
drntrvaidyaseva.ap.gov.in · opens in a new tab
📞 104
If it is rejected
If you are told your card was not found or the treatment was not approved, ask the Vaidyamithra and the hospital’s MEDCO why. Then call 104. If that does not solve it, file a grievance on PGRS: at the secretariat, at the Collectorate on Monday, on the PGRS website or in its app.
Public Grievance Redressal System (PGRS)
Open the official page ↗
pgrs.ap.gov.in · opens in a new tab
Not confirmed: The MEDCO’s role is from the Trust’s FAQ page, which also has old details. We found no appeal procedure of the Trust’s own against a refusal.
If it is late
If the prior approval is slow, ask the Vaidyamithra and the MEDCO. The Trust says approval is given within 12 hours for planned treatment and at once by phone in emergencies. If it is still slow, call 104.
Dr. NTR Vaidya Seva: information and complaints (104)
Open the official page ↗
drntrvaidyaseva.ap.gov.in · opens in a new tab
📞 104
Also
If your family has no rice card, does not meet the limits, is not on the Ayushman Bharat list and the patient is under 70, these schemes may not cover you. Government hospitals, from the PHC to the district hospital, give free treatment for illnesses outside the scheme. Call 104 and ask.
Dr. NTR Vaidya Seva: information and complaints (104)
Open the official page ↗
drntrvaidyaseva.ap.gov.in · opens in a new tab
📞 104

Related guides

→ Old-age pension (NTR Bharosa)→ Rice card (ration card)
Not confirmed: These limits are from the Trust’s "Am I Eligible" page and rest on a 2019 order (G.O.Rt.No.628 of 15-11-2019), whose link did not open. The 2023 order (G.O.Ms.No.223) confirms that the ₹5 lakh income limit comes from that order. Ask at the secretariat or call 104 whether these are still the rules.
Updated on 30-10-2026
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