Hyderabad disaster helpline (HYDRAA): only for the GHMC, Cyberabad and Malkajgiri corporation areas inside the ORR
Only if
Where are things now? A flood or cyclone warning has been given / The flood or cyclone is happening now
1.
For warnings for your area, see the National Disaster Management Authority's "SACHET" portal or its app. Warnings also come by SMS from the sender XX-NDMAEW.
Keep following weather news on radio, TV and in newspapers. Ignore rumours and stay calm.
✋ You do this yourself
Only if
Where are things now? A flood or cyclone warning has been given
4.
Keep your phone charged. Use SMS to keep in touch in an emergency.
✋ You do this yourself
5.
Get an emergency kit ready: a torch, spare batteries, a battery radio, a first-aid kit and your medicines, dry food and sealed water, candles and matches in a waterproof box, a knife, chlorine tablets, strong rope, shoes and some cash.
✋ You do this yourself
6.
Put important papers such as your ration card, voter ID and Aadhaar card, and your valuables, in waterproof bags.
✋ You do this yourself
7.
Store enough ready-to-eat food and drinking water for at least a week.
✋ You do this yourself
8.
Find out the safe way to the nearest shelter or raised pucca building.
✋ You do this yourself
9.
Keep cattle and other animals untied, for their safety.
✋ You do this yourself
Only if
Where are things now? A flood or cyclone warning has been given · Which is it? A flood
10.
Remember that canals, streams and drainage channels can flood suddenly.
✋ You do this yourself
Only if
Where are things now? A flood or cyclone warning has been given · Which is it? A cyclone (strong winds and heavy rain)
11.
Secure your house, especially the roof, and make repairs. Do not leave sharp objects lying loose.
✋ You do this yourself
Only if
Where are things now? A flood or cyclone warning has been given / The flood or cyclone is happening now · Which is it? A cyclone (strong winds and heavy rain)
12.
Close doors and windows securely. Tie down anything that can move.
✋ You do this yourself
13.
If your house is not safe, leave early, before the cyclone arrives, and reach a shelter.
✋ You do this yourself
Only if
Where are things now? A flood or cyclone warning has been given / The flood or cyclone is happening now
14.
If government officials tell you to leave, go to a safe place at once.
✋ You do this yourself
Only if
Where are things now? A flood or cyclone warning has been given / The flood or cyclone is happening now · Which is it? A flood
15.
Before leaving home, raise furniture and appliances onto beds and tables.
✋ You do this yourself
Only if
Where are things now? A flood or cyclone warning has been given / The flood or cyclone is happening now
16.
Before leaving, turn off the electricity at the mains and the gas connection.
✋ You do this yourself
17.
Take the emergency kit, the first-aid kit, your valuables and important papers, and move to higher ground or a shelter.
✋ You do this yourself
Only if
Where are things now? The flood or cyclone is happening now
18.
If someone is trapped or hurt, call 112 at once.
📞 By phone
Only if
Where are things now? The flood or cyclone is happening now · Which is it? A flood
19.
Do not walk or drive through flood water. Two feet of moving water can wash away even big cars.
✋ You do this yourself
20.
If you have to step into water, wear suitable footwear. Do not enter deep or unknown water; check the depth with a stick.
✋ You do this yourself
Only if
Where are things now? The flood or cyclone is happening now
21.
Keep away from electric poles, fallen power lines, sewers, drains and manholes.
✋ You do this yourself
22.
Drink only boiled or chlorinated water. Eat freshly cooked or dry food, and keep food covered.
✋ You do this yourself
Only if
Where are things now? The flood or cyclone is happening now · Which is it? A cyclone (strong winds and heavy rain)
23.
If you are outdoors, get to a safe shelter at once. Never stand under a tree or an electric pole. Do not enter damaged buildings.
✋ You do this yourself
24.
If the wind suddenly drops, do not assume the cyclone is over; violent winds may return from another direction. Wait until the officials give the all clear.
✋ You do this yourself
Only if
Where are things now? The flood or cyclone is happening now / It is over
25.
If your home is not safe, you can stay in a relief camp set up by the government. Relief camps give temporary shelter, food, clothing and medical care.
🏛️ Government relief camp
Only if
Where are things now? It is over
26.
Go back home only when the officials say so.
✋ You do this yourself
27.
Do not use damaged or wet electrical goods; have an electrician check them first. Watch out for broken wires and poles, sharp objects and debris.
✋ You do this yourself
28.
Do not eat food that has been in flood water. Do not drink tap water until the Health Department says it is safe.
✋ You do this yourself
29.
Do not let children play in or near flood water. Snake bites are common after floods; be careful.
✋ You do this yourself
30.
Clean and disinfect everything that got wet.
✋ You do this yourself
31.
If your house, crops or animals were damaged, or someone died or was injured, tell the Tahsildar office of your mandal. Officials must certify the loss before government help is given.
🏛️ Tahsildar office (mandal revenue office)
Not confirmed: The official pages we read do not say whom to tell in Telangana, or on which form. Ask at the Tahsildar office.
32.
Give the official damage survey team correct information.
✋ You do this yourself
Only if
Where are things now? It is over · Was your home damaged? Destroyed, washed away or severely damaged
33.
Help for a destroyed or severely damaged house (pucca or kutcha) is ₹1,20,000 in plain areas and ₹1,30,000 in hilly areas. A family also gets ₹2,500 for lost clothing and ₹2,500 for lost utensils and household goods. It applies only to an authorised construction.
✋ You do this yourself
Not confirmed: States give this relief from the State Disaster Response Fund (SDRF) under the Government of India's norms. The amounts here are from the Ministry of Home Affairs' list of norms made for 2022-23 to 2025-26, revised in July 2023 and in force from 2023-24. We found no newer list for 2026-27 onwards, and no Telangana order of its own, so the amount Telangana pays may differ. Confirm at the Tahsildar office.
Only if
Where are things now? It is over · Was your home damaged? Partly damaged
34.
For a house at least 15% damaged: ₹6,500 for a pucca house, ₹4,000 for a kutcha house. It applies only to an authorised construction.
✋ You do this yourself
Not confirmed: States give this relief from the State Disaster Response Fund (SDRF) under the Government of India's norms. The amounts here are from the Ministry of Home Affairs' list of norms made for 2022-23 to 2025-26, revised in July 2023 and in force from 2023-24. We found no newer list for 2026-27 onwards, and no Telangana order of its own, so the amount Telangana pays may differ. Confirm at the Tahsildar office.
Only if
Where are things now? It is over · Was your home damaged? A hut was damaged
35.
₹8,000 for a damaged or destroyed hut. ₹3,000 for a cattle shed attached to the house.
✋ You do this yourself
Not confirmed: States give this relief from the State Disaster Response Fund (SDRF) under the Government of India's norms. The amounts here are from the Ministry of Home Affairs' list of norms made for 2022-23 to 2025-26, revised in July 2023 and in force from 2023-24. We found no newer list for 2026-27 onwards, and no Telangana order of its own, so the amount Telangana pays may differ. Confirm at the Tahsildar office.
Only if
Where are things now? It is over · Did you lose crops or animals? Crops / Both
36.
If 33% or more of the crop is lost, there is input subsidy per hectare: ₹8,500 for rain-fed land, ₹17,000 for land with assured irrigation, ₹22,500 for perennial crops. Only for sown land, up to 2 hectares per farmer.
✋ You do this yourself
Not confirmed: States give this relief from the State Disaster Response Fund (SDRF) under the Government of India's norms. The amounts here are from the Ministry of Home Affairs' list of norms made for 2022-23 to 2025-26, revised in July 2023 and in force from 2023-24. We found no newer list for 2026-27 onwards, and no Telangana order of its own, so the amount Telangana pays may differ. Confirm at the Tahsildar office.
Only if
Where are things now? It is over · Did you lose crops or animals? Animals or poultry / Both
37.
For small and marginal farmers and landless livestock owners: ₹37,500 for a milch cow or buffalo; ₹4,000 for a sheep, goat or pig; ₹32,000 for a draught animal such as a bullock; ₹20,000 for a calf or donkey; ₹100 per poultry bird (up to ₹10,000 per household). There is a limit per household (for example 3 large milch animals). The animals must be registered with the local authorities.
✋ You do this yourself
Not confirmed: States give this relief from the State Disaster Response Fund (SDRF) under the Government of India's norms. The amounts here are from the Ministry of Home Affairs' list of norms made for 2022-23 to 2025-26, revised in July 2023 and in force from 2023-24. We found no newer list for 2026-27 onwards, and no Telangana order of its own, so the amount Telangana pays may differ. Confirm at the Tahsildar office.
Only if
Where are things now? It is over · Did anyone in the family die or get injured? Someone died
38.
₹4 lakh ex gratia for the family of each person who died in the disaster. The cause of death must be certified by the appropriate authority.
🏛️ Tahsildar office (mandal revenue office)
📎 Death certificate
Not confirmed: States give this relief from the State Disaster Response Fund (SDRF) under the Government of India's norms. The amounts here are from the Ministry of Home Affairs' list of norms made for 2022-23 to 2025-26, revised in July 2023 and in force from 2023-24. We found no newer list for 2026-27 onwards, and no Telangana order of its own, so the amount Telangana pays may differ. Confirm at the Tahsildar office.
Only if
Where are things now? It is over · Did anyone in the family die or get injured? Someone was injured and admitted to hospital
39.
₹16,000 if the injured person was in hospital for more than a week, ₹5,400 for less than a week; not for those treated under Ayushman Bharat. For the loss of a limb or eye: ₹74,000 if the disability is 40-60%, ₹2.5 lakh if it is more than 60%.
🏛️ Tahsildar office (mandal revenue office)
📎 Disability certificate
Not confirmed: States give this relief from the State Disaster Response Fund (SDRF) under the Government of India's norms. The amounts here are from the Ministry of Home Affairs' list of norms made for 2022-23 to 2025-26, revised in July 2023 and in force from 2023-24. We found no newer list for 2026-27 onwards, and no Telangana order of its own, so the amount Telangana pays may differ. Confirm at the Tahsildar office.
Not confirmed: The norms only say the cause of death must be certified by the appropriate authority. Ask at the Tahsildar office which document they need.
Disability certificate
original
From a doctor at a government hospital or dispensary, stating the extent and cause of the disability.