ESI: card, treatment and benefitsతెAP

ESI: card, treatment and benefits

How to get your ESI card, where to get treatment, and how to claim money for sickness, maternity, an injury at work, job loss or a death.

At the officeOnline

For whom: Employees in Andhra Pradesh in factories, shops and establishments covered by ESI who earn up to ₹21,000 a month (up to ₹25,000 for a person with disability), and their families.

Tell us your situation first; then the documents and steps open.

1Your situation

A few questions. We show only the documents and steps your answers need.

What do you need from ESI?
Do you have an ESI insurance number (IP number)?
Why can you not work?

Your answers stay on this phone.

2Documents you need

Tick the ones you have. They are kept in this browser.

3Your steps

· Do them in order. Tick each one when it is done.

  1. Do this now

    Ask your employer to register you with ESIC.

    Every covered employee must be registered on the day they join and given the e-Pehchan card. You are covered if you work in a factory or establishment covered by ESI and earn up to ₹21,000 a month (up to ₹25,000 for a person with disability).

    Where
    Your employer

    Sources: 7, 6, 1

  2. Do this now

    Until the card comes, ask your employer for a Certificate of Employment (Form 86) to get treatment.

    It is valid for 3 months and can be renewed for up to 3 more.

    Where
    Your employer

    Sources: 6

  3. Do this now

    Download your e-Pehchan card from the IP portal or the UMANG app; it is also in DigiLocker.

    In the ESIC Health Connect app, log in with your IP number and an OTP, open "IP Details", choose your employer code and download it.

    Where
    Online
    Open the official page

    Sources: 6, 7, 8, 9

  4. Do this now

    Paste the photos of yourself and your family on the downloaded card, and have it countersigned by your employer or the ESIC Branch Manager.

    Always keep one copy certified by your employer with you.

    Where
    Your employer, or the ESIC Branch Office

    Sources: 7, 6

  5. Do this now

    Check your family members' details.

    Link (seed) Aadhaar for yourself and each family member: on the IP portal or in the ESIC Health Connect app, with an OTP sent to the mobile number registered with Aadhaar, or by face authentication; your employer or the Branch Office can also do it. After a marriage, birth or death, ask for the family details to be changed.

    Where
    Online
    Open the official page

    Sources: 6, 8, 7

  6. Do this now

    Go to your ESI dispensary with your e-Pehchan card.

    From your first day in insured work, you and your family get full medical care with no upper limit on its cost, and medicines are free. You can see a doctor and get medicines at any ESI dispensary or hospital in India. You can change your dispensary on the IP portal.

    Where
    Your ESI dispensary (the list of Andhra Pradesh dispensaries is on esic.gov.in; they are run by the State's ESI scheme)
    Open the official page

    Sources: 3, 6, 10, 13

  7. Do this now

    If you like, book an appointment at the dispensary or an ESI hospital in the ESIC Health Connect app, and check in from the app on the day.

    Otherwise, take an OPD number at the registration counter.

    Where
    You do this yourself

    Sources: 8

  8. Do this now

    For a specialist or a hospital stay, the dispensary refers you to an ESI hospital; except in an emergency, go through the referral.

    Where
    An ESI hospital. In Andhra Pradesh: ESIC Hospital, Kakinada (run by ESIC); ESIS Hospitals at Rajamahendravaram, Tirupati, Vijayawada and Visakhapatnam (run by the State)

    Sources: 6, 3, 12, 13

  9. Do this now

    Get a medical certificate from your ESI dispensary doctor for the days you cannot work.

    Sickness or maternity benefit is not paid for a day you worked and were paid.

    Where
    Your ESI dispensary

    Sources: 2, 6

  10. Do this now

    Ask your employer whether they have sent ESIC the accident report (Form 12).

    A claim for the injury needs that report, accepted by ESIC.

    Where
    Your employer

    Sources: 7, 6

  11. Do this now

    Claim sickness benefit online on the IP portal, where you can also see its status.

    It is 70% of your wages, for up to 91 days in a year, if contributions were paid for 78 days in the matching contribution period. For 34 long-term diseases it can continue for up to two years at 80%. If in doubt, ask your Branch Manager.

    Where
    Online
    Time limit
    7 days, by ESIC's charter.
    Open the official page

    Sources: 2, 6, 9

  12. Do this now

    Claim maternity benefit online on the IP portal; you need not go to the Branch Office.

    It is your full wage for 26 weeks (one more month if a doctor advises), if contributions were paid for 70 days in the two previous contribution periods. It needs the medical certificate, the employer's report and your bank details.

    Where
    Online
    Time limit
    14 days, by ESIC's charter.
    Open the official page

    Sources: 2, 6, 9

  13. Do this now

    Claim temporary disablement benefit on the IP portal: 90% of your wages for as long as you cannot work, from your first day in insured work, with no contribution condition.

    If the disablement is permanent, a Medical Board decides how much earning capacity you lost, and you are paid monthly accordingly; apply for the Medical Board examination as soon as the temporary benefit ends.

    Where
    Online
    Time limit
    30 days, by ESIC's charter.
    Open the official page

    Sources: 2, 6, 9

  14. Do this now

    Claim relief under the Atal Beemit Vyakti Kalyan Yojana (ABVKY): 50% of your wages for up to 90 days, once in your life.

    You need at least one year of insured work just before the job ended, and contributions for at least 78 days in the completed contribution period within the 12 months before. The relief becomes payable 30 days after the job ended. Claim online, and give the paper claim (AB-1), an affidavit, a photocopy of your Aadhaar and your bank details at the Branch Office, in person or by post. The scheme runs until 30 June 2027.

    Where
    Your ESIC Branch Office (in Andhra Pradesh, for example Vijayawada, Visakhapatnam, Rajahmundry, Kakinada, Eluru, Guntur, Nellore, Ongole, Kurnool, Kadapa, Anantapuramu; the full list is on esic.gov.in)
    Time limit
    15 days, by ESIC's charter.

    Not confirmed: For the online claim, the ESIC page gives an old address (www.esic.in); ask the Branch Office where to claim online.

    Sources: 4, 5, 6, 11

  15. Do this now

    If the job ended because the establishment closed, because of retrenchment, or because of a permanent invalidity of 40% or more from an injury not at work, and you were insured for two years or more: claim the unemployment allowance under the Rajiv Gandhi Shramik Kalyan Yojana.

    It is 50% of your wages for the first 12 months and 25% for the next 12, once in your life, with medical care for your family meanwhile.

    Where
    Your ESIC Branch Office (in Andhra Pradesh, for example Vijayawada, Visakhapatnam, Rajahmundry, Kakinada, Eluru, Guntur, Nellore, Ongole, Kurnool, Kadapa, Anantapuramu; the full list is on esic.gov.in)
    Time limit
    30 days, by ESIC's charter.

    Sources: 4, 6, 11

  16. Do this now

    The eldest surviving family member (or whoever paid for the funeral, if the worker had no family or did not live with it) claims funeral expenses at the nearest ESIC Branch Office with Form 22: the amount actually spent, up to ₹20,000.

    It is paid whatever the cause of death.

    Where
    Your ESIC Branch Office (in Andhra Pradesh, for example Vijayawada, Visakhapatnam, Rajahmundry, Kakinada, Eluru, Guntur, Nellore, Ongole, Kurnool, Kadapa, Anantapuramu; the full list is on esic.gov.in)
    Time limit
    15 days, by ESIC's charter.

    Sources: 2, 6, 11

  17. Do this now

    If the death was caused by an injury at work or an occupational disease, the dependants can claim dependants' benefit: together at most 90% of the worker's wages, every month.

    Claim at the Branch Office with the employer's accident report as accepted by ESIC, and each dependant's bank account number.

    Where
    Your ESIC Branch Office (in Andhra Pradesh, for example Vijayawada, Visakhapatnam, Rajahmundry, Kakinada, Eluru, Guntur, Nellore, Ongole, Kurnool, Kadapa, Anantapuramu; the full list is on esic.gov.in)
    Time limit
    90 days, by ESIC's charter.

    Sources: 2, 6, 11

If something goes wrong

If it is rejected

Ask the Branch Manager or the dispensary in charge why, and give any missing document. You can also go to the "Suvidha Samagam" held on the second Wednesday of each month at the Regional and Sub-Regional Offices and the second Friday at Branch Offices. A dispute about a benefit is decided by the Employees' Insurance Court. For an online complaint, use CPGRAMS.

1800112526

If it is late

ESIC's charter sets these payment times: sickness benefit 7 days, maternity 14, funeral expenses and ABVKY 15, disablement and unemployment allowance 30, dependants' benefit 90 days. If it is late, complain on CPGRAMS: choose "Others/Not Listed/Not Known", then ESIC, then the Regional Office; or call 1800-11-2526 (24 hours).

1800112526

If you are asked for more money

ESIC forms are given free at Branch Offices; do not pay for them. Do not go to touts. If anyone asks for money, call 1800-11-2526 or complain on CPGRAMS.

1800112526

Also

If your employer has not registered you, has not given you the card, or cuts ESI from your pay but your contributions do not show (see "Contribution Details" in the ESIC Health Connect app): complain to ESIC's Regional Office for Andhra Pradesh at Panchadeep Bhawan, Gunadala, Vijayawada (0866-2453491, rd-andhrapradesh@esic.gov.in). For the northern districts there is the Sub-Regional Office at Visakhapatnam (0891-2733219, sro-vizag@esic.gov.in), and for the Rayalaseema districts the one at Tirupati (0877-2246167, sro-tirupathi@esic.gov.in). You can also complain on CPGRAMS.

08662453491

Also

For a problem with treatment, ask the dispensary in charge, or call ESIC's medical helpline, 1800-11-3839.

18001113839

The 15 official pages and papers this guide is written from
  1. ESIC: Coverage
  2. ESIC: Information - Benefits
  3. ESIC: Medical Benefit
  4. ESIC: Un-Employment Allowance
  5. ESIC: Atal Beemit Vyakti Kalyan Yojana
  6. ESIC Citizen's/Client's Charter (linked from the ESIC home page, 'Others')
  7. A Guide For Employers (ESIC publication)
  8. ESIC Health Connect: User Manual, Insured Person (version 1.0, last revised 12-01-2026)
  9. ESIC Insured Person / Beneficiary Portal (IP portal), login page
  10. ESIC: Dispensary (search by state: Andhra Pradesh)
  11. ESIC: Branch Office (search by state: Andhra Pradesh)
  12. ESIC: ESIC Hospitals (run by ESI Corporation), Andhra Pradesh
  13. ESIC: ESIS Hospitals (run by State Govt.), Andhra Pradesh
  14. ESIC: Regional Office, Andhra Pradesh (Vijayawada) and Sub-Regional Offices
  15. ESIC website, home page and page footer

Sahayam is not a government service. We take no applications, documents or money. About Sahayam